Michelle P.
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I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.
3 people found this review helpful
A Google user
I was having issues getting Giffgaff to work, for a week. It took someone at a phone store to change settings in my phone to allow this to work properly. I followed all the suggestions, entered all the settings/instructions, still nothing. This lady had it working in a matter of minutes. I'm not exactly sure what she did, but there are settings that may block the sim from working. So be aware of that....
20 people found this review helpful
Kim Bone
Have to constantly log in despite enabling all cookies. Am roaming outside UK & EU & trying to make calls but phone says can't because of call barring (which I haven't enabled but it appears it was done automatically). Asks for a pin when I turn it off, (which I don't have as I did not enable it in the first place). Despite activating my sim, I cannot access the number or use any of the credit I set up. Reaching out to an agent via Internet appears to be a non starter. Very underwhelming experi